One of the World's Dynamic Business Speakers
Nigel Barlow is a keynote speaker on creativity, the innovative management of change and customer service. Since the past 18 years he has been focusing on helping major organisations and industries around the world. Nigel was a founding director of the UK consulting wing of the Tom Peters Group, TPG Partners, and has also established…
Nigel Barlow is a keynote speaker on creativity, the innovative management of change and customer service. Since the past 18 years he has been focusing on helping major organisations and industries around the world.
Nigel was a founding director of the UK consulting wing of the Tom Peters Group, TPG Partners, and has also established his own international customer service consultancy that specialises in helping clients to deliver high and professional levels of service.
Nigel a regular contributor to Customer Service Management journal is also the Author of “Batteries Included”: Creating Legendary Service. Nigel a passionate, witty, and dynamic presenter is able to speak to business audiences of up to 1000 delegates, Nigel coaches and provokes senior teams to be more creative and adventurous in the goals. His presentations are well-known for their freshness, challenge and humour, Nigel is always ready to take on the after-lunch slot as a challenge that he can keep his session lively, interactive and focused.
His talks are researched based, some of the themes he works with are Creative Approaches to Change, Shaping the Future, Organisational Innovation and Customer Service.
He has worked with audiences as diverse as Korean managers, German engineers, BBC researchers and producers, road rescue patrolmen, British bankers and many senior and board-level teams. He is able to communicate serious messages in a highly entertaining way. Nigel helps today’s managers to understand cultural change and diversity, globalisation, customer service, corporate innovation, brand management etc.
His corporate clients would include: Abbey Life, AGA, Argos, Arthur Andersen, Barclays, BBC, BP, British Council, BT, Ericsson, GKN, Glaxo, Granada, The Highways Agency, Mobil, Nestle, Sainsbury’s, SKF, Sun Life, Texaco and Whitbread.
Ernie was perfect for our Elders Conference at Little River Casino Resort in Manistee, Michigan. We will definitely be using PDA again!
LITTLE RIVER BAND OF OTTAWA INDIANS
Our speaker was great and the crowd enjoyed her! She was very engaging. Thank you again PDA for the great list of suggestions!
Everything went great! and our speaker was wonderful! Thank you so much for all your help PDA! Looking forward to the next one.
UNIVERSITY OF MISSOURI – KANSAS CITY
I hope that this message finds you well. We had a phenomenal time with Atsuko this past Thursday. We wanted to just let you know how amazing she was. All those that were in attendance thoroughly enjoyed her and had nothing but amazing things to say about her. Thank you for working with us to make sure this happened!
BAYLOR UNIVERSITY CAMPUS
We had a fantastic day with Inge! She was very engaging with all those that attended. Her personal stories about the holocaust were very special and we were moved that she was willing to share them with everyone. Thank you again, PDA for all your hard work and dedication to make this program such a success!
SALT LAKE COMMUNITY COLLEGE
Dear PDA Group, Thank you so much for your hard work in scheduling our speaker! From the moment we reached out to you the first time, you worked with us on all details and logistics and kept us up-to-date on the progress. Thank you for all your hard work on making our event such a success! We couldn't have done it without you and your team!
Thank you again, Dr. Kimbrough, for a great presentation, our attendees are still talking about it!
Dr. Henry Lee's presentation was entertaining, insightful and wise. I, and everyone at Pfizer, especially appreciate the remarks you directed about following your passion and preparing yourself to excel. Thank you, everyone, at PDA for helping to make this happen!
The event was successful! I received many messages expressing how awesome, outstanding and inspiring Ms. Webb-Christburg's speech was."
DR. MARTIN LUTHER KING, JR. MEMORIAL BREAKFAST, BOSTON, MLK SPEAKER
Everything went well. Atsuko was very easy to work with and the students enjoyed her performance! Thank you again for your recommendation and I hope to work with you again in the future!
CENTRAL MICHIGAN UNIVERSITY
Dr. Novello left this morning after a very successful event on our campus! Thank you PDA Group for your help from the first phone to the last you were with us every step of the way.
GRAND VALLEY STATE UNIVERSITY
Jordan Carlos was very very entertaining! A majority of students who answered the event survey indicated they really enjoyed Jordan and definitely will bring him back!
WESTERN CAROLINA UNIVERSITY
On behalf of myself and my organization Entertainment Unlimited the Campus Programming Board of Ferris State University, we thank you PDA and Dan for a successful event!! Dan was magnificent! Students really enjoyed the presentation. I know I did. Can't wait to bring in more programs with PDA Group.
FERRIS STATE UNIVERSITY
It was a great pleasure to work with PDA Group! The communication was always prompt, friendly and helpful. We loved the speakers and events we booked through Mr. Peter Walker (PDA Group).
WESTERN MICHIGAN UNIVERSITY
Thank you, Peter, for all your help, you'll be happy to know that the event went incredibly well! Aneesa Ferreira was by far one of the best speakers we've ever had!
Does your business feel like a powerhouse of innovation? The answer to this question depends greatly on your leaders’ mindset, energy levels, and quality of attention – and the kind of behaviour they inspire and reward. Nigel’s work focuses on what it takes to create a culture of innovation.
Fanatical About Talent
It’s the inspiration and commitment of your people that gives your business competitive edge. So what can you do to attract, retain, and develop the best talent? This keynote or interactive event challenges the notion of cheque book recruitment.
Inventing The Future
Companies often hire futurologists, only to be disappointed when their prophesies don’t come to pass. Taking a leaf from Apple’s book, Nigel’s creative methods are used to explore what it takes to invent rather than predict the future.
Nigel’s work on Creative Leadership gives individuals ‘Aha Moments’ about the impact of their own style, then moves swiftly from insight to action: inspiring the behaviour in leaders that inspires creative change in their own organizations.
Creating A Customer Legend
Developed from the author’s original book on the subject, Batteries Included! Creating Legendary Customer Service (Random House), Nigel uses your real customer data to help you aim higher, turning your thinking upside down to see the world from your customer’s perspective.
Rock Your Presentation
A good tune has the power to awaken the senses, lift your mood and stick with you long after it’s finished. Nigel Barlow reveals how to borrow techniques from music’s greats to bring your presentations to life and make them unforgettable.
Re-Think', Nigel Barlow explores how to be more creative at the London Business Forum
Nigel Barlow - Rock Your Presentation
1 HOUR OR LESS