Author, Seminar Leader and Keynote Speaker
Greg Gray is the Founder and President of Renaissance Unlimited, Inc. – a professional and personal leadership firm based in Atlanta, Georgia, and is one of the most sought after speakers on the speaking and training circuit today. His keynotes, seminars and workshops have electrified and empowered tens of thousands of people in more than…
Greg Gray is the Founder and President of Renaissance Unlimited, Inc. – a professional and personal leadership firm based in Atlanta, Georgia, and is one of the most sought after speakers on the speaking and training circuit today.
His keynotes, seminars and workshops have electrified and empowered tens of thousands of people in more than 400 hundred cities all across America, the Caribbean, Europe, and the Pacific Rim. Greg’s blend of humor and real world, practical ideas on leadership, service, and relationship building are receiving rave reviews from clients that run the gamut of Industries and Associations all over the country.
In 1994, Greg co-authored the largest Customer Service training course in United States history. This program, entitled “Excellent Service! Handle with Care!”, was attended by more than 110,000 U.S. Postal Service employees and has become a standard video training series for all new USPS Retail employees.
More recently, Greg has developed the “Renaissance Series” – a number of seminar, training, and keynote topics designed to deal with a variety of issues around the subjects of leadership, communication, relationship building, and the enhancing the external and internal customer experience.
He is also the author of 2 books “GETTING THERE & STAYING THERE” – The People Side of Sustained Operational Excellence, and “DAD FROM A DISTANCE” – How non-custodial fathers can still be fantastic Dads.
Greg received his bachelor’s degree in Communications from Oberlin College, and has more than 30 years of experience working with a myriad of industries and associations in the private and public sector.
Greg’s success can be attributed to his consistent themes of personal responsibility and profit through service!
Ernie was perfect for our Elders Conference at Little River Casino Resort in Manistee, Michigan. We will definitely be using PDA again!
LITTLE RIVER BAND OF OTTAWA INDIANS
Our speaker was great and the crowd enjoyed her! She was very engaging. Thank you again PDA for the great list of suggestions!
Everything went great! and our speaker was wonderful! Thank you so much for all your help PDA! Looking forward to the next one.
UNIVERSITY OF MISSOURI – KANSAS CITY
I hope that this message finds you well. We had a phenomenal time with Atsuko this past Thursday. We wanted to just let you know how amazing she was. All those that were in attendance thoroughly enjoyed her and had nothing but amazing things to say about her. Thank you for working with us to make sure this happened!
BAYLOR UNIVERSITY CAMPUS
We had a fantastic day with Inge! She was very engaging with all those that attended. Her personal stories about the holocaust were very special and we were moved that she was willing to share them with everyone. Thank you again, PDA for all your hard work and dedication to make this program such a success!
SALT LAKE COMMUNITY COLLEGE
Dear PDA Group, Thank you so much for your hard work in scheduling our speaker! From the moment we reached out to you the first time, you worked with us on all details and logistics and kept us up-to-date on the progress. Thank you for all your hard work on making our event such a success! We couldn't have done it without you and your team!
Thank you again, Dr. Kimbrough, for a great presentation, our attendees are still talking about it!
Dr. Henry Lee's presentation was entertaining, insightful and wise. I, and everyone at Pfizer, especially appreciate the remarks you directed about following your passion and preparing yourself to excel. Thank you, everyone, at PDA for helping to make this happen!
The event was successful! I received many messages expressing how awesome, outstanding and inspiring Ms. Webb-Christburg's speech was."
DR. MARTIN LUTHER KING, JR. MEMORIAL BREAKFAST, BOSTON, MLK SPEAKER
Everything went well. Atsuko was very easy to work with and the students enjoyed her performance! Thank you again for your recommendation and I hope to work with you again in the future!
CENTRAL MICHIGAN UNIVERSITY
Dr. Novello left this morning after a very successful event on our campus! Thank you PDA Group for your help from the first phone to the last you were with us every step of the way.
GRAND VALLEY STATE UNIVERSITY
Jordan Carlos was very very entertaining! A majority of students who answered the event survey indicated they really enjoyed Jordan and definitely will bring him back!
WESTERN CAROLINA UNIVERSITY
On behalf of myself and my organization Entertainment Unlimited the Campus Programming Board of Ferris State University, we thank you PDA and Dan for a successful event!! Dan was magnificent! Students really enjoyed the presentation. I know I did. Can't wait to bring in more programs with PDA Group.
FERRIS STATE UNIVERSITY
It was a great pleasure to work with PDA Group! The communication was always prompt, friendly and helpful. We loved the speakers and events we booked through Mr. Peter Walker (PDA Group).
WESTERN MICHIGAN UNIVERSITY
Thank you, Peter, for all your help, you'll be happy to know that the event went incredibly well! Aneesa Ferreira was by far one of the best speakers we've ever had!
Desperately Seeking Service
In this program, Greg will take you through a series of funny and thought provoking real world service experiences, and looks at them through the eyes of the customer. Along the way, you’ll be challenged to look at the external and internal customer service you’re providing, and learn why “satisfaction” is yesterday’s goal.
The 93% Rule
Studies have shown that when others listen to us, only 7% of what they “hear” is words. That means that “93%” of what they “listen” to is our tone of voice and body language. In this program, Greg takes a look at some common applications and misapplications of “The 93% Rule” in personal and professional interaction.
The Chameleon Approach
One style does not fit all in communications. In this fast paced, highly interactive workshop, you’ll gain powerful insights on what makes people react as they do, and specific strategies for “adapting” to 4 of the most common behavioral styles. No matter whom you’re dealing with, the lesson of the Chameleon is clear – they don’t adapt to make a fashion statement, they adapt to survive!
Why People Aren’t Doing What You Want Them to Do
Ever wondered why there are just some people that you can’t get to do what you want or need them to do? This program is full of some surprising and thought provoking insights as to why this could be the case and offers you practical strategies for getting the behaviors you’re looking for. Whether you’re dealing with employees, coworkers, or family members, in this presentation, you’ll find some of the answers for what can be a very frustrating situation.
Delivering Feedback that Works…in 2 minutes or less
Employers, co-workers, and even parents report that they would probably do a better job of giving feedback to others if they only had more time to do it. Well, we can’t give you more time in this workshop, but we can give you a practical roadmap for giving feedback that is both highly efficient and highly effective. The road to better performance is paved with effective feedback, and Greg’s got just the plan to make it a shorter trip!
What? So What? Now What?: Why So Many Presentations Suck and Yours Don’t Have To
The fact is that most presentations that suck do so because of a very clear set of avoidable factors. In this program you’ll learn critical strategies to overcome those factors from one of the best. When you come to this workshop, be prepared to get a full toolbox of ideas, strategies, and techniques that will help you become a more confident, more effective presenter!
Greg Gray "Desperately Seeking Service"
1 HOUR OR LESS